This Privacy Policy explains how TechlyStack collects, uses, and protects personal information when you use our website and Services. We are committed to handling your data responsibly.
1. Who is responsible for your data
[Your Company Legal Name] ("TechlyStack") is the controller of personal data processed through the Services. Contact us at tech@techlystack.com.
2. Information we collect
- Account & business info — name, email, phone, business name, and the content you add to your site.
- Billing info — plan, transactions, and billing contact. Card payments are handled by Stripe; we do not store full card numbers.
- Leads & visitor data — information your customers submit through your forms, chat, or phone assistant, and basic analytics about visitors to sites we host (e.g. pages viewed, approximate location, device).
- AI interactions — prompts and content you submit to AI features, which are processed to generate output.
- Technical data — IP address, browser type, and cookies/usage data needed to run and secure the platform.
3. How we use information
We use information to provide and improve the Services, build and host your website, power AI chat/voice/SEO features, process payments, capture and follow up on leads, communicate with you, prevent abuse, and comply with law.
4. Service providers (subprocessors)
We share data only as needed with trusted providers, which may include: Stripe (payments), domain registrars (domain registration), AI providers such as Google/Gemini (AI generation), telephony providers (AI voice/SMS), email and social-posting tools, and hosting/storage providers. Each processes data on our behalf under their own safeguards.
5. Cookies
We use essential cookies to keep you logged in and to operate the platform, and limited analytics cookies to understand usage. You can control cookies through your browser; disabling essential cookies may break features.
6. How we share information
We do not sell your personal information. We share it only with the service providers above, when you direct us to, to comply with law or protect rights, or in connection with a business transfer. Leads captured on your site belong to you, the business owner.
7. Data retention
We keep personal data for as long as your account is active and as needed to provide the Services, then delete or anonymise it within a reasonable period, unless longer retention is required by law.
8. Security
We use technical and organisational measures (such as encryption in transit, access controls, and prepared database queries) to protect your data. No method is 100% secure, but we work to keep your information safe.
9. Your rights
Depending on where you live (e.g. GDPR or CCPA), you may have the right to access, correct, delete, export, or restrict processing of your personal data, and to object to certain uses. To exercise these rights, email tech@techlystack.com.
10. Children
The Services are not directed to children under 16, and we do not knowingly collect their data.
11. International transfers
Your data may be processed in countries other than your own. Where required, we use appropriate safeguards for such transfers.
12. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be posted here with a new "last updated" date.
13. Contact
Questions or requests about your privacy? Email tech@techlystack.com or reach us via techlystack.com.